National Lottery Skills
Course Content
- Understanding Lottery products
- Promoting Lottery products
- Role of customer service
- Effective sales techniques
- Explore the impact of Lottery sales
- Identify opportunities to improve
Lottery sales
This qualification is designed to provide employees with knowledge to effectively promote and sell National Lottery products to customers.
Benefits
- Comprehensive knowledge of range
of Lottery products - Promote Lottery products to maximise sales
- Ensure effective customer service practices
- Improve staff confidence in Lottery products
- Increase productivity and profitability
Qualification
Successful candidates will receive a level 2 Certificate for ‘National Lottery' Retail Skills awarded by NCFE.
A level 3 certificate in ‘National Lottery' Retail Management is also available.