Cleaning & Support Services
The NVQ in Cleaning and Support Services has been developed to meet the needs of basic operational cleaning functions of people in the cleaning sector. The qualification also provides a good foundation of knowledge and skills on which to build and develop a career in the diverse area of cleaning and support services. This programme is available to cleaners, supervisors, and domestic staff working in any environment which requires cleaning.
Course Content
• Reducing health & safety risks through your own actions
• The value of effective communication with customers and others
• Working as a team and as an individual
• Dealing with waste and a range of cleaning specialist areas such as washrooms, high risk areas, confined spaces and / or food areas
• Cleaning and maintaining internal and external areas
• Development of consistent service
Employer Benifits
• Increased health and safety within the workplace
• Improve service delivery though consistency
• Ensures that employees are working competently and methodically to ensure a high standard of cleaning
• Qualified workforce
• Greater staff retention