Food & Drink Services

Food & Drink is the hospitality industy's professional qualification for staff that serves food and drink in any type of outlet.

 It is suitable for all hospitality staff that serves food & drinks as part of their normal job role. The course covers all types of outlet form fine dining restaurants throught to popular catering eateries, school canteens, care homes & contract catering sites.

 

Course Content

  • Maintain a safe, hygienic and secure working environment
  • Contribute to effective teamwork
  • Give customers a positive impression of yourself
  • Maintain food safety when storing, holding and serving food
  • Serve alcoholic and soft drinks
  • Maintain and deal with payments

 

Employer Benefits

 

  • Improved customer satisfaction
  • Increased productivity
  • Increased Profitability
  • Better service to customers
  • Increased staff retention

 

 

 

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