Housekeeping

This is the hospitality industry's professional qualification for staff who prepare and service bedrooms or who clean, service and prepare public rooms within their establishment. The qualification is suitable for all types of outlets, raning from hotels, hostels, hospitals, care homes, other residental institutions, boarding schools, halls of residence, guest houses and bed & breakfasts.

 This course is suitable for anyone that prepares, services or cleans in a hospitality environment. 

  

Employer benefits

• Increased Productivity

• Improved retention rate

• Increased customer satisfaction

• Increased productivity

• Greater staff performance

Course Content

• Maintain a safe, hygienic and secure working environment

• Contribute to effective teamwork

• Clean and service a range of areas 

• Work using different chemicals and equipment

• Maintain housekeeping supplies 

• Clean and protect floors 

• Clean carpets & soft furnishings