Business & Administration
Business and Administration are critical to the growth of the UK economy. These qualifications are designed to enable employers to make a difference and enhance employee capabilities
Suitable for
- Managers
- Administrators
- Supervisors
- Department Managers
- Receptionists
Course Content
- Carry out responsibilities at work
- Work within a business environment
- Health & Safety awareness
- Manage customer relationships
and diary systems - Deal with customers
- Use of office IT systems
- Work effectively with other people
Qualification
Successful candidates will receive an Apprenticeship Certificate in Customer Service awarded by C.F.A. (Council for Administration)