Retail Skills
The Retail Skills Apprenticeship is designed to improve the capabilities and skills of the retail sectors workforce.
Approximately £250 billion is spent through the retail sector each year. Retailers are under ever increasing pressure to ensure employees receive the necessary training and skills development to meet business objectives.
Course Content
- Working effectively in your retail team
- Sales operations
- Stock management
- Product expertise
- Merchandising
- Finance and administration
- Customer service
- Organisational effectiveness
Employer Benefits
- Improve staff retention
- Identify individual training needs
- Increase company productivity
and profitability - Offers practical and affordable
training solutions - Increase staff confidence and flexibility
Qualifications
Successful candidates will receive an Apprenticeship Certificate in Customer Service awarded by The Skillsmart Retail.