You can contact us using the following methods:
For course information, bookings and related enquiries:
TLC is committed to creating a culture that is tolerant and safe for all of our learners, employers and employees.
If you would like to know more about TLC's safeguarding practice, receive information, advice and guidance on safeguarding or would like to discuss any safeguarding concerns with our lead safeguarding officer then get in touch:
At TLC we aim to provide the highest standards of service at all times. However, if you feel that we have not met your expectations with any services we have provided you and have a complaint, you are invited to let us know as soon as possible.
Customer satisfaction is of the upmost importance to us and we appreciate all forms of feedback. We take all complaints and disputes seriously. As such, we endeavour to resolve them swiftly and professionally always:
For further information you can download our complaints policy here. This policy includes complaint procedures for learners, employers, employees and apprentice's.
All other enquiries:
Axis 19, Axis Court, Riverside Business Park, Swansea Vale, Swansea SA7 0AJ