The Training and Learning Company

Developing people. Strengthening organisations. Raising standards.

TLC brings together industry expertise, practical learning and personal support to help people build their futures and employers develop the capability to achieve their ambitions.

A small team in discussion around a laptop during a workplace training session A TLC Skills Coach working with apprentices Marco Pierre White and Lino Carbosiero A care worker sharing a cup of tea with a resident Learners at a TLC session
NATIONALTRAININGPROVIDER EST.2003 GLOBALEXPERTS INNOVATIVEAPPROACH LEARNERFOCUSED

Trusted by

Bupa Anchor Elior UK National Care Group Liaise DPD London Borough of Tower Hamlets
Swansea Bay at dusk, where TLC was founded

Founded in Swansea, 2003. Delivering across England.

Our purpose

The impact of learning reaches further.

Talent is everywhere. Opportunity is not.

The work people do shapes the care we receive, the services we rely on and the teams we belong to. We believe the people doing that work deserve the opportunity to develop their abilities and take pride in their contribution. Too often they are the people least likely to be taught by the best in their profession. We think that is backwards, so we bring the experts to them, alongside a Skills Coach who knows their name.

Through apprenticeships and professional development, TLC helps turn that belief into progress for learners and the organisations they work in. We measure ourselves by what changes for a person, and for the organisation that backs them. Only exceptional is good enough.

John Allison Managing Director, TLC

Our purpose and values

What we believe

Seven things we will not compromise on.

  1. Equal access

    The person on the night shift deserves the same teacher as the person in the boardroom.

  2. Beyond the certificate

    A qualification is the receipt. The product is a more capable, more ambitious person.

  3. High expectations

    Nobody rises to a low standard.

  4. The Skills Coach comes first

    Experts alongside the Skills Coach. Never instead of the Skills Coach.

  5. Technology in its place

    Technology should make a teacher better, not replace one.

  6. Proof, not promises

    Trust is earned by what we do, not what we say.

  7. Our standard

    Only exceptional is good enough.

Our approach

Industry expertise made useful in everyday work.

We are bringing together specialist academies, experienced educators and respected industry voices to expand what learning can offer. Our approach connects that expertise with clear teaching, practical application and support from people who care about your progress.

Access to the experts

Respected icons, accomplished practitioners and specialist organisations, built into the learning as demonstrations, masterclasses, resources and practical challenges, so the expertise sits inside the learning rather than on the cover.

Exceptional teaching

An icon raises aspirations; a skilled educator helps someone achieve them. Our Skills Coaches turn expert contributions into understanding, practice and progress, and they know the sector because they have worked in it.

Technology with purpose

Digital tools that improve access, personalise support and help educators see progress, so the relationships that help learners succeed get stronger.

How we deliver: the model, the tools we have built and the learner journey

For employers

Develop the people your future depends on.

Your organisation’s plans depend on the capability of your workforce. We work with employers to connect development with real roles, strengthen professional practice and support the people preparing for greater responsibility.

  • A named account manager and a dedicated Skills Coach for every learner
  • Funding, recruitment, compliance and reporting handled end to end
  • Apprenticeships, specialist courses and masterclasses under one relationship
Talk to us about your workforce

For learners

Build confidence in what you can do next.

Whether you are starting a career, developing in your role or preparing to lead, your next step matters. We help you connect learning with your ambitions and build skills you can use at work.

  • Paid from day one, with no tuition to repay and a real job from the start
  • A named Skills Coach who knows your shifts, and a safeguarding lead you can reach
  • Masterclasses, learning books and experts from the academies, built into the programme
  • A progression ladder from Level 2 to Level 5, planned before you finish
Find your next step

What employers and apprentices tell us

Leadership demonstrated through results.

We earn our reputation through learner achievement and progression, stronger workplace practice and employer confidence, not through ambitious claims.

  • 0%of apprentices would recommend their learning experience
  • 0%of employers satisfied or highly satisfied with our service
  • 0%of apprentices developing skills they use in their role
  • 0%of employers seeing a positive impact on workforce capability
  • 0%of apprentices reporting increased workplace confidence

From our most recent employer and apprentice satisfaction surveys.

  • Excellence
  • Integrity
  • Innovation
  • Inclusion
  • Impact

Only exceptional is good enough for TLC

Let’s talk

Tell us about your team, or your next step.

Thirty minutes with us and you will know which experts you would learn from, what it costs (often nothing), and what the first twelve months look like.

Ofsted Good Provider City & Guilds Pearson matrix Standard