Managing Collaborations

Collaboration enables individuals to work together to achieve a common business goal. Managing collaborations require understanding, commitment and openness from all participants involved. Effective management ensures there are appropriate conditions for the collaboration to progress along with building functional trusting relationships to achieve your collaborative goals. This qualification provides you with new management methods and ways of thinking to develop your knowledge on this topic.

Course Content

• Explain the need for collaborating with other departments
• Explain the nature of the interaction between their own team and other departments
• Explain the features of effective collaboration
• Explain the potential implications of ineffective collaboration with other departments
• Explain the factors relating to knowledge management that should be considered when collaborating with other departments
• Analyse the advantages and disadvantages of collaborating with other departments
• Identify with which departments collaborative relationships should be built
• Identify the scope for and limitations of possible collaboration
• Agree Service Level Agreements (SLAs), objectives and priorities of collaborative arrangements
• Work with other departments in a way that contributes to the achievement of organisational objectives

Employees Benefits

• The features of effective collaboration
• The nature of the interaction between their own team and other departments
• The factors relating to knowledge management that should be considered when collaborating with other departments

Employers Benefits

• Agree Service Level Agreements (SLAs), objectives and priorities of collaborative arrangements
• Identify with which departments collaborative relationships should be built
• Identify the scope for and limitations of possible collaboration