Your information as an apprentice or learner

Last updated: 12 October 2026

What you need to know before you enrol

When you start a programme with TLC, we collect the information needed to enrol you, deliver your training, assess you and claim the government funding that pays for it. Our full Privacy Notice explains what we hold and why; section 5 covers apprentices and learners in detail. The short version:

• We record your details in the Individualised Learner Record and return them to the Department for Education, which funds your apprenticeship. We share what is needed with the Learning Records Service, your awarding organisation, your end-point assessment organisation, Ofsted when it inspects us, and your employer.
• If you tell us about a health condition, disability or learning need, we use it to agree the support and adjustments you are entitled to, and share it only with the people who provide that support.
• The funding rules require us to ask about your ethnicity and other equality information. You can choose not to say.
• We keep your apprenticeship records for seven years after your programme ends.
• You can see, correct and, where the rules allow, delete your information, and you can complain to us or to the Information Commissioner’s Office. Contact our data protection lead, Alex Gateshill, at Alexg@tlc-uk.org.

The Department for Education’s privacy notice

The DfE asks every training provider to make sure learners have seen its notice. It is reproduced below exactly as published for the 2026 to 2027 funding year and is also at guidance.submit-learner-data.service.gov.uk.

Confirming you have seen this page

During induction you will be asked to confirm: “I have seen TLC’s Privacy Notice and the Department for Education’s ILR privacy notice, and I know how to contact TLC’s data protection lead, Alex Gateshill.” Your confirmation and its date are kept in your induction record.