Business Administration Level 3

Business administration closely links with the core issues of modern management practice. From this apprenticeship you will gain a detailed understanding of all business operations components, legal requirements for both employers and employees, and also develop your skills and awareness to enable you to succeed in the changing business environment.

Suitable for senior to middle management roles or an employee with a good understanding of an administrative role

Apprenticeship Content

•  Communicate in a business environment
• Manage personal and professional development
• Principles of business communication and information
• Principles of administration
• Principles of business
• Store and retrieve information
•  Handle mail
• Employee rights and responsibilities
• Resolve administrative problems
• Encourage innovation
• Implement change
• Resolve customer complaints
• Using email

Employees Benefits

• Identify and understand your strengths and weaknesses
• Continued development of your business administrative skills
• Knowledge of different business markets and financial management
• Increased confidence
• Nationally accredited qualification

Employers Benefits

• Effective business stability and functionality
• Responsible employee approaches to daily business operations
• Highly trained employees
• Increased innovation and entrepreneurship