Raise a concern

Report a safeguarding concern

If you are worried about a learner, or about anyone connected with TLC, tell us the same day. You do not need to be certain and it is never your job to investigate. We would always rather hear about something that turns out to be nothing.

Go to the form Read the policy (SLW-01)
A Skills Coach and a learner reviewing paperwork together

What happens next

Who reads it, and when you’ll hear

  1. It goes straight to the right person

    Your report goes to the safeguarding mailbox, safeguarding@tlc-uk.org, which is read only by our Designated Safeguarding Lead, Clair Pepper, the Deputy DSL, Suzanne Bonds, and the Managing Director.

  2. You get a reference number

    As soon as you send the form you will see a reference, and we email it to you if you have given us an address. Quote it whenever you contact us about this.

  3. We act the same day

    The Designated Safeguarding Lead or Deputy will review your concern and act on it the same working day. They may contact you for more detail, so please give us a way to reach you.

Rather talk? Call 01792 700611, Monday to Friday, 9:00am to 5:00pm, and ask for the Designated Safeguarding Lead. The full process is in SLW-01 on our Policies page.

If someone is in immediate danger, call 999. This form is read during office hours. For anything that cannot wait, call 01792 700611 and ask for the Designated Safeguarding Lead.

Report a safeguarding concern

Fields marked * are required.

Please give at least one of these so the safeguarding team can reach you.

We use these details only to deal with your safeguarding concern, as set out in our privacy notice.

The DSL or Deputy will act on it the same working day.

Not quite the right route?

The other ways to tell us

Make a complaint

Tell us what went wrong. We will acknowledge it within 3 working days and give you a written response within 15.

Make a complaint

Raise a concern in confidence

Report wrongdoing in confidence, or anonymously. Your report goes only to our Whistleblowing Officer and the Managing Director.

Raise a concern in confidence

Make a data request

Request a copy of the data we hold, ask for a correction or deletion, or report a data concern.

Make a data request

If someone is in immediate danger, call 999. The NSPCC helpline (0808 800 5000) and the Modern Slavery Helpline (08000 121 700) are available if you would rather speak to someone outside TLC.