Raise a concern

Raise a concern in confidence

If you genuinely believe something at TLC is dangerous, illegal or dishonest, tell us. You do not need proof, you will not be punished for speaking up, and the law protects you when you raise it in the public interest. You can leave your name off if you prefer.

Go to the form Read the policy (HR-05)
A Skills Coach and a learner reviewing paperwork together

What happens next

Who reads it, and when you’ll hear

  1. It goes straight to the right person

    Your report goes only to our Whistleblowing Officer, Clair Pepper, and the Managing Director, John Allison. Nobody else at TLC sees it. If your concern is about either of them, contact Nikki Witham, Chair of the Governance Advisory Board, at Nikki@roundsquaresolutions.co.uk instead.

  2. You get a reference number

    As soon as you send the form you will see a reference, and we email it to you if you have given us an address. Quote it whenever you contact us about this.

  3. An acknowledgement within 3 working days

    We will acknowledge your concern within 3 working days, if you have given us a way to reach you, and decide how it should be looked into. We will keep you informed as far as we can without compromising the investigation.

Rather talk? Call 01792 700611, Monday to Friday, 9:00am to 5:00pm, and ask for the Whistleblowing Officer. The full process is in HR-05 on our Policies page.

Raise a concern in confidence

Fields marked * are required. Leave your name and contact details blank if you would rather stay anonymous.

We use these details only to deal with your concern, as set out in our privacy notice. If you give your name, we will not reveal it without your consent unless the law requires us to.

We will acknowledge it within 3 working days if you have given us a way to reach you.

Not quite the right route?

The other ways to tell us

Make a complaint

Tell us what went wrong. We will acknowledge it within 3 working days and give you a written response within 15.

Make a complaint

Make a data request

Request a copy of the data we hold, ask for a correction or deletion, or report a data concern.

Make a data request

Report a safeguarding concern

Worried about an apprentice or learner? Tell our Designated Safeguarding Lead straight away.

Report a safeguarding concern

If someone is in immediate danger, call 999. The NSPCC helpline (0808 800 5000) and the Modern Slavery Helpline (08000 121 700) are available if you would rather speak to someone outside TLC.